Ops CoE

Managed Services

Ops CoE

Managed Services

Evanke’s Operations Center of Excellence (Ops CoE) offers white-glove services supported by custom tools to enhance clients’ operational dexterity.

  • Automating and optimizing AI operations assures models remain accurate and relevant;
  • Enhancing data pipelines and models maintain data integrity in line with business realities; and
  • Delivering operational analytics ensures transparency and informed decision-making.

Automating and Optimizing
AI Operations

Automating and Optimizing
AI Operations

Evanke Ops CoE partnered with a leading public sector financial agency to deliver fully managed, end-to-end fraud and anomaly detection services. By taking ownership of fraud monitoring, model optimization, and case resolution, we removed operational burdens for the client, with pricing directly tied to the cases we managed.

Our services included:
  • Fraud Operations Management: Full oversight of fraud detection, from model deployment to resolution.
  • Real-Time Monitoring: Continuous surveillance and instant flagging of suspicious transactions.
  • Model Optimization: Automated retraining to keep fraud models adaptive to new threats.
  • Case Handling: Comprehensive management of flagged cases, including human analysis for complex scenarios.

This results-driven approach allowed the agency to focus on its core operations while we ensured fraud risks were efficiently mitigated with measurable outcomes in accuracy, speed, and cost savings.

Enhancing Data
Pipelines and Models

Enhancing Data
Pipelines and Models

Optimizing Data Systems and Predictive Models for Insurance

Evanke Ops CoE partnered with a leading insurance provider to optimize their data pipelines and improve predictive models. By managing data processing, model updates, and analytics, we simplified operations for the client with performance-based pricing tied to results.

Our services included:
  •  Data Pipeline Optimization: Simplified and accelerated data collection, processing, and storage.
  • Improved Predictive Models: Built and refined models for risk assessment, fraud detection, and claims analysis.
  • Real-Time Monitoring: Constant tracking of data and model performance to resolve issues quickly.
  • Actionable Insights: Delivered clear reports and visuals to guide better decision-making.

    This approach allowed the insurer to focus on customers while we ensured their data systems ran efficiently, improving speed, accuracy, and cost savings.

Delivering Operational
Analytics

Streamlined Operational Analytics Solutions

Evanke Ops CoE partners with organizations across industries to deliver streamlined operational analytics that ensure transparency, operational efficiency, and data-driven decision-making. By managing analytics workflows, monitoring operations, and delivering actionable insights, we simplify processes with performance-based pricing tied to measurable outcomes.

Delivering Operational
Analytics

Streamlined Operational Analytics Solutions

Evanke Ops CoE partners with organizations across industries to deliver streamlined operational analytics that ensure transparency, operational efficiency, and data-driven decision-making. By managing analytics workflows, monitoring operations, and delivering actionable insights, we simplify processes with performance-based pricing tied to measurable outcomes.

Our services included:
  • Real-Time Monitoring: Continuous tracking of operational metrics to detect and address issues proactively.
  • Clear Reporting and Insights: Delivering tailored dashboards and reports to empower faster, smarter decisions.
  • Enhanced Transparency: Providing visibility into workflows and processes to build trust and accountability.
  • Operational Efficiency: Identifying and resolving bottlenecks to streamline operations and maximize output.

This comprehensive approach helps businesses focus on their goals while we ensure analytics systems deliver speed, accuracy, and operational excellence.