CONVAID® – Conversational AI for Interactive Data Domains – empowers organizations to unlock enterprise data for self-service and interactivity through conversational AI patterns – e.g., include theme-based retail catalogs, enhanced customer experience, or detecting compliance anomalies in banking transactions by cross-verifying transactional systems with policies, terms, and conditions. By delivering accurate, contextual insights, CONVAID enhances precision in organizational processes, and transforms enterprise data into highly relevant and personalized content, thereby enriching customer and employee experiences.

CONVAID enriches AI models, with augmented information from domain-specific ontologies, for effective enterprise querying, search, and other forms of system-level interactivity, thereby refining conversational semantics to deliver precise, context-aware insights. Automated accuracy testing and performance tracking with ground truth ensure reliable outputs, while human-machine collaboration enables scalable and highly relevant solutions. Powered by Generative AI, RAG, and domain-specific ontologies, CONVAID delivers precise, context-aware, and highly relevant outcomes across industries like retail, banking, and public sector.